Rocialle Direct Prescription Home Delivery Service

Our friendly customer service team are dedicated to delivering a personalised service

The Rocialle Direct Prescription Home Delivery Service

A dedicated Prescription Home Delivery Service supporting the needs of patients & carers living with stoma, continence, and/or wound care needs, and most importantly providing a total commitment to serving customers with what they need, when they need it!

At Rocialle Direct we pride ourselves on our friendly knowledgeable customer support service and look forward to providing an excellent customer experience to existing and new customers with each and every interaction.

Why Use Rocialle Direct

At Rocialle Direct we are dedicated to delivering a personalised service and to ensure you receive what you have requested in a timely manner.

We hope you find the features of our service make the overall process of obtaining your supplies a little easier.

Click below to see what we can offer and we look forward to being of service.

How to Order

Placing Your First Prescription Order

Using the Rocialle Direct service for the first time is a really simple process, we’ll make all product prescription requests on your behalf.

If you are currently obtaining your supplies from another service or chemist but would like to try the Rocialle Direct service that’s fine, we can make all the necessary changes with your consent.

Click below for more information.

Simple Reorder Process

Once you have placed and received your first order with the Rocialle Direct Prescription Home Delivery Service, the process of placing future orders will only take you a few minutes.

If you are ready to request your next order, click below to choose your preferred method.

Healthcare Professional Patient Registration

Healthcare professionals wanting to directly register a new patient to receive their prescription products can do so with ease.

Click below for all available options.

Our Services

Understanding Electronic Prescription Service (EPS)

In England most prescriptions for your essential stoma supplies are now signed, sent and processed electronically.

Using the Electronic Prescribing Service (EPS) greatly speeds up the time it takes us to receive your prescription and therefore reduces any delays in getting your supplies out to you.

Working with the NHS & Prescription Management

The Rocialle Direct Prescription Home Delivery Service work closely with your GP or prescribing service to minimise delays and ensure you receive your order when needed.

However, we recommend you leave sufficient time and place your next order when you have at least two weeks of your supplies remaining in case of unexpected delays.

Stoma Pouch Cutting Service

The complimentary stoma pouch cutting service or customisation is available to anyone using our delivery service.

Our dedicated team will ensure that your pouches are cut to the required shape or size of your stoma so they are received and ready to use.